CallataGuidesBusiness phone system for agencies providing services for the elderly and persons with disabilities in Salem, OR
Agencies providing services for the elderly and persons with disabilities in the Salem, OR metro area: 78 establishments in 2023, the local area codes, and what phone service costs a 36-person team.
- Establishments
- 78CBP 2023
- Employees
- 2,810mid-March 2023
- Per 100k residents
- 17.6U.S. 11.8
- Rank
- 93rd of 784areas by count
Agencies providing services for the elderly and persons with disabilities in Salem, OR by the numbers
The Census Bureau's 2023 County Business Patterns lists 78 establishments classified as Services for the Elderly and Persons with Disabilities (NAICS 624120) in the Salem, OR metro area. They employed 2,810 people in mid-March and paid $100.5 million in annual payroll. By establishment count the area is 93rd out of 784 areas with published figures for agencies providing services for the elderly and persons with disabilities.
Measured against its 443,000 residents (2024 estimate), the area has 17.6 agencies providing services for the elderly and persons with disabilities per 100,000 people; the U.S. rate is 11.8, so Salem, OR is 48.6% above the national figure. The average establishment here has 36.0 employees, compared with 37.9 nationally. Payroll per employee comes to $35,751, 22.9% above the national $29,098.
| Measure | Salem, OR | Oregon | United States |
|---|---|---|---|
| Establishments | 78 | 587 | 40,265 |
| Mid-March employees | 2,810 | 17,611 | 1,527,355 |
| Annual payroll | $100,459,000 (moderate noise) | $630,235,000 | $44,442,733,000 |
| Employees per establishment | 36.0 | 30.0 | 37.9 |
| Payroll per employee | $35,751 | $35,786 | $29,098 |
| Establishments per 100,000 residents | 17.6 | 13.7 | 11.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big agencies providing services for the elderly and persons with disabilities in Salem, OR are
Of the agencies providing services for the elderly and persons with disabilities in Salem, OR that had employees in March 2023, 43.2% had fewer than five (the U.S. share is 35.3%). 66.2% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 32 | 43.2% | 35.3% |
| 5–9 employees | 17 | 23.0% | 15.5% |
| 10–19 employees | 13 | 17.6% | 14.7% |
| 20–49 employees | 9 | 12.2% | 17.7% |
| 50 or more employees | 3 | 4.1% | 16.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What agencies providing services for the elderly and persons with disabilities in Salem, OR use the phone for
Non-medical home care agencies schedule caregivers across many client homes, so the phone is used constantly for shift changes, call-outs and new inquiries. Families looking for care often call several agencies in one afternoon.
Calls an in-home care agency in Salem, OR might handle in a typical week include:
- A case manager calls with a referral.
- The office calls a client to confirm a substitute caregiver.
- A family member calls to adjust the weekly schedule.
Business texting for agencies providing services for the elderly and persons with disabilities
Agencies text caregivers about open shifts and text families when a caregiver is on the way.
Texts sent from a local business number in Salem, OR have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for agencies providing services for the elderly and persons with disabilities in Salem, OR
The average in-home care agency in Salem, OR has 36.0 employees, so a 36-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 36 users on RingCentral RingEX Core cost $1,080.00 a month and 36 on Ooma Office Pro cost $898.20. Callata comes to $719.00 a month for 36 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $4,332 less than RingCentral for an in-home care agency in Salem, OR of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $719.00 | $8,628.00 |
| Quo (Starter) | $19.00 per user | $684.00 | $8,208.00 |
| Nextiva (Core) | $23.00 per user | $828.00 | $9,936.00 |
| Ooma (Office Pro) | $24.95 per user | $898.20 | $10,778.40 |
| Dialpad (Standard) | $27.00 per user | $972.00 | $11,664.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,080.00 | $12,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Salem, OR
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 503 has the most, with 104 of 170 exchanges (61%). A local number lets clients and families in Salem, OR call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 104 | Pacific | 1947 | 971 |
| 971 | 62 | Pacific | 2000 | 503 |
| 458 | 2 | Mountain and Pacific | 2010 | 541 |
| 541 | 2 | Mountain and Pacific | 1995 | 458 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for agencies providing services for the elderly and persons with disabilities
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Salem, OR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many agencies providing services for the elderly and persons with disabilities are there in Salem, OR?
Census County Business Patterns counted 78 agencies providing services for the elderly and persons with disabilities in the Salem, OR metro area in 2023. They employed 2,810 people in mid-March.
What does a business phone system cost for a 36-person in-home care agency?
At month-to-month list prices checked September 28, 2026, 36 users cost $1,080.00 a month on RingCentral RingEX Core and $898.20 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $719.00.
What area code should an in-home care agency in Salem, OR use?
Area code 503 has the most assigned exchanges among the area's named places, followed by 971 and 458. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an in-home care agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.