Business phone system for hotels and motels in South Carolina

How many hotels and motels operate in South Carolina

The Census Bureau counted 1,131 hotels and motels in South Carolina in its 2023 County Business Patterns (NAICS 721110). They employed 26,778 people in mid-March and reported $857.8 million in annual payroll. That is the 16th highest count among the 51 states and DC with published figures. Hotels and motels make up 0.92% of the 122,958 business establishments in the state.

Per 100,000 residents (2024 estimate) South Carolina has 20.6 hotels and motels, 25.6% above the national rate of 16.4. The average establishment has 23.7 employees against 26.8 nationally. Payroll per employee is $32,034, 18.6% below the U.S. figure of $39,374.

South Carolina's largest markets for hotels and motels

Census published hotel counts for 16 metro or micropolitan areas that include part of South Carolina. The largest is Charlotte, NC-SC, with 434 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 86% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at hotels and motels in South Carolina

27.1% of South Carolina's hotels and motels with employees had fewer than five people in March 2023, compared with 30.9% nationally. 44.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What hotels and motels in South Carolina use the phone for

Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere.

Typical inbound and outbound calls for hotels and motels in South Carolina:

• A vendor calls about a delivery.
• The hotel calls a guest to confirm a late arrival.
• An event planner calls about a room block.

When nobody can pick up

Hotels operate 24 hours, so calls must ring the front desk at any time.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for hotels and motels in South Carolina

Hotels and motels in South Carolina average 23.7 employees, so the comparison uses a 24-person team. Priced per seat, 24 users would run $720.00 a month on RingCentral RingEX Core and $598.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 24 people cost $479.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,892. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in South Carolina

South Carolina has 6 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your guests know, subject to carrier inventory, or port your current number for free.

How Callata works for hotels and motels in South Carolina

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in South Carolina, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.