CallataGuidesBusiness phone system for hotels and motels in Atlantic City, NJ
Hotels and motels in the Atlantic City-Hammonton, NJ metro area: 281 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 281CBP 2023
- Employees
- 3,059mid-March 2023
- Per 100k residents
- 75.3U.S. 16.4
- Rank
- 33rd of 917areas by count
How many hotels and motels are in Atlantic City, NJ?
County Business Patterns counts 281 hotels and motels (NAICS 721110, Hotels (except Casino Hotels) and Motels) in the Atlantic City-Hammonton, NJ metro area for 2023. Together they reported 3,059 mid-March employees and $141.8 million of payroll for the year. That ranks 33rd of the 917 metro and micropolitan areas where Census published a count for this industry.
With 373,000 residents in the Census 2024 estimate, that is 75.3 hotels and motels per 100,000 people, 358.4% above the national rate of 16.4. Establishments average 10.9 employees, 59.4% below the U.S. average of 26.8. Payroll per employee comes to $46,365, 17.8% above the national $39,374.
| Measure | Atlantic City, NJ | New Jersey | United States |
|---|---|---|---|
| Establishments | 281 | 1,037 | 55,895 |
| Mid-March employees | 3,059 | 20,661 | 1,497,840 |
| Annual payroll | $141,832,000 | $834,791,000 | $58,976,358,000 |
| Employees per establishment | 10.9 | 19.9 | 26.8 |
| Payroll per employee | $46,365 | $40,404 | $39,374 |
| Establishments per 100,000 residents | 75.3 | 10.9 | 16.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big hotels and motels in Atlantic City, NJ are
Of the hotels and motels in Atlantic City, NJ that had employees in March 2023, 69.0% had fewer than five (the U.S. share is 30.9%). 76.9% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 194 | 69.0% | 30.9% |
| 5–9 employees | 22 | 7.8% | 14.9% |
| 10–19 employees | 31 | 11.0% | 21.7% |
| 20–49 employees | 20 | 7.1% | 23.1% |
| 50 or more employees | 14 | 5.0% | 9.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a hotel in Atlantic City, NJ has to catch
Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere. That holds for hotels and motels in Atlantic City, NJ as much as anywhere.
Calls a hotel in Atlantic City, NJ might handle in a typical week include:
- A guest calls the front desk for extra towels.
- An event planner calls about a room block.
- The hotel calls a guest to confirm a late arrival.
Calls after closing time
Hotels operate 24 hours, so calls must ring the front desk at any time.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for hotels and motels in Atlantic City, NJ
The average hotel in Atlantic City, NJ has 10.9 employees, so an 11-person team is a reasonable benchmark. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Atlantic City, NJ
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 609 has the most, with 210 of 255 exchanges (82%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your guests recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 609 | 210 | Eastern | 1957 | 640 |
| 640 | 45 | Eastern | 2018 | 609 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What hotels and motels in Atlantic City, NJ get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Atlantic City, NJ, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many hotels and motels are there in Atlantic City, NJ?
Census County Business Patterns counted 281 hotels and motels in the Atlantic City-Hammonton, NJ metro area in 2023. They employed 3,059 people in mid-March.
What does a business phone system cost for an 11-person hotel?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a hotel in Atlantic City, NJ use?
Area code 609 has the most assigned exchanges among the area's named places, followed by 640. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a hotel?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.