Business phone system for hotels and motels in Arkansas
717 hotels and motels operated in Arkansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 717CBP 2023
- Employees
- 10,278mid-March 2023
- Per 100k residents
- 23.2U.S. 16.4
- State rank
- 29th of 51by count
The hotel industry in Arkansas
Arkansas had 717 hotels and motels in 2023, according to Census County Business Patterns (NAICS 721110, Hotels (except Casino Hotels) and Motels). They employed 10,278 people in mid-March and reported $250.6 million in annual payroll. That is the 29th highest count among the 51 states and DC with published figures. Hotels and motels make up 1.0% of the 70,452 business establishments in the state.
Per 100,000 residents (2024 estimate) Arkansas has 23.2 hotels and motels, 41.3% above the national rate of 16.4. The average establishment has 14.3 employees against 26.8 nationally. Payroll per employee is $24,381, 38.1% below the U.S. figure of $39,374.
| Measure | Arkansas | United States |
|---|---|---|
| Establishments | 717 | 55,895 |
| Mid-March employees | 10,278 | 1,497,840 |
| Annual payroll | $250,587,000 | $58,976,358,000 |
| Employees per establishment | 14.3 | 26.8 |
| Payroll per employee | $24,381 | $39,374 |
| Establishments per 100,000 residents | 23.2 | 16.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Hotels and motels by metro area in Arkansas
Census published hotel counts for 21 metro or micropolitan areas that include part of Arkansas. The largest is Memphis, TN-MS-AR, with 284 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 67% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Memphis, TN-MS-AR | 284 | 5,003 | 21.2 |
| Little Rock, AR | 160 | 2,634 | 20.8 |
| Fayetteville, AR | 104 | 1,935 | 17.2 |
| Fort Smith, AR-OK | 50 | 535 | 21.5 |
| Hot Springs, AR | 41 | 806 | 41.0 |
| Texarkana, TX-AR | 31 | 389 | 21.3 |
| Jonesboro, AR | 23 | 429 | 16.6 |
| Russellville, AR | 18 | 208 | 21.2 |
| Pine Bluff, AR | 18 | 186 | 25.3 |
| Blytheville, AR | 18 | 167 | 47.3 |
| Searcy, AR | 13 | 137 | 16.4 |
| Mountain Home, AR | 12 | 219 | 27.9 |
| El Dorado, AR | 12 | 128 | 32.4 |
| Harrison, AR | 10 | 93 | 21.9 |
| Forrest City, AR | 10 | 113 | 45.8 |
| Arkadelphia, AR | 9 | 104 | 43.0 |
| Magnolia, AR | 8 | 98 | 36.3 |
| Batesville, AR | 7 | 105 | 18.3 |
| Paragould, AR | 6 | 83 | 12.8 |
| Malvern, AR | 5 | 49 | 15.0 |
| Camden, AR | 4 | 65 | 15.2 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at hotels and motels in Arkansas
34.1% of Arkansas's hotels and motels with employees had fewer than five people in March 2023, compared with 30.9% nationally. 53.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 244 | 34.1% | 30.9% |
| 5–9 employees | 140 | 19.6% | 14.9% |
| 10–19 employees | 160 | 22.3% | 21.7% |
| 20–49 employees | 146 | 20.4% | 23.1% |
| 50 or more employees | 26 | 3.6% | 9.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for hotels and motels in Arkansas
Independent hotels take reservations, guest requests and group inquiries by phone, and the front desk is staffed around the clock. Calls that go unanswered may become bookings elsewhere.
Typical inbound and outbound calls for hotels and motels in Arkansas:
- A vendor calls about a delivery.
- A traveler calls to ask about availability this weekend.
- An event planner calls about a room block.
Texting guests
Hotels text check-in details and guest service updates.
Texting from a local number in Arkansas requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a hotel in Arkansas
Hotels and motels in Arkansas average 14.3 employees, so the comparison uses a 14-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 14 users on RingCentral RingEX Core cost $420.00 a month and 14 on Ooma Office Pro cost $349.30. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,692 less than RingCentral for a hotel in Arkansas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Arkansas
Arkansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a hotel can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 870 | 785 | Central | 1997 | 327 |
| 501 | 630 | Central | 1947 | none |
| 479 | 568 | Central | 2002 | none |
| 327 | 42 | Central | 2024 | 870 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for hotels and motels in Arkansas
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Arkansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many hotels and motels are in Arkansas?
717 in 2023, according to Census County Business Patterns. They employed 10,278 people in mid-March.
Which Arkansas metro area has the most hotels and motels?
Memphis, TN-MS-AR, with 284 establishments in 2023.
What does a phone system cost a 14-person hotel?
$420.00 a month on RingCentral RingEX Core or $349.30 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $279.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Arkansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.