CallataGuidesBusiness phone system for home health care agencies in Springfield, MO
Home health care agencies in the Springfield, MO metro area: 40 establishments in 2023, the local area codes, and what phone service costs a 50-person team.
- Establishments
- 40CBP 2023
- Employees
- 1,986mid-March 2023
- Per 100k residents
- 8.0U.S. 12.0
- Rank
- 135th of 743areas by count
How many home health care agencies are in Springfield, MO?
County Business Patterns counts 40 home health care agencies (NAICS 621610, Home Health Care Services) in the Springfield, MO metro area for 2023. They employed 1,986 people in mid-March and paid $75.9 million in annual payroll. By establishment count the area is 135th out of 743 areas with published figures for home health care agencies.
Measured against its 497,000 residents (2024 estimate), the area has 8.0 home health care agencies per 100,000 people; the U.S. rate is 12.0, so Springfield, MO is 32.8% below the national figure. The average establishment here has 49.6 employees, compared with 39.7 nationally. Payroll per employee comes to $38,217, in line with the national $38,091.
| Measure | Springfield, MO | Missouri | United States |
|---|---|---|---|
| Establishments | 40 | 1,452 | 40,762 |
| Mid-March employees | 1,986 | 23,861 | 1,618,759 |
| Annual payroll | $75,898,000 | $844,526,000 | $61,660,393,000 |
| Employees per establishment | 49.6 | 16.4 | 39.7 |
| Payroll per employee | $38,217 | $35,394 | $38,091 |
| Establishments per 100,000 residents | 8.0 | 23.2 | 12.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: home health care agencies in Springfield, MO
Of the home health care agencies in Springfield, MO that had employees in March 2023, 42.9% had fewer than five (the U.S. share is 35.7%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 15 | 42.9% | 35.7% |
| 5–9 employees | not published | — | 11.8% |
| 10–19 employees | 4 | 11.4% | 14.8% |
| 20–49 employees | 7 | 20.0% | 20.2% |
| 50 or more employees | 9 | 25.7% | 17.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a home health agency in Springfield, MO has to catch
Home health agencies coordinate clinicians in the field with patients, families, physicians and payers, so the office phone is a dispatch line as much as a reception desk. Clinicians need to make calls from their own cell phones without exposing personal numbers.
A few of the calls that come in to home health care agencies in Springfield, MO:
- A patient calls to report a missed visit.
- A hospital discharge planner calls with a new referral.
- A clinician in the field calls the office about a schedule change.
Business texting for home health care agencies
Agencies use texting to confirm visit windows with patients and families.
Texts sent from a local business number in Springfield, MO have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for home health care agencies in Springfield, MO
The average home health agency in Springfield, MO has 49.6 employees, so a 50-person team is a reasonable benchmark. Priced per seat, 50 users would run $1,500.00 a month on RingCentral RingEX Core and $1,247.50 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $999.00 a month for 50 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $6,012 less than RingCentral for a home health agency in Springfield, MO of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $999.00 | $11,988.00 |
| Quo (Starter) | $19.00 per user | $950.00 | $11,400.00 |
| Nextiva (Core) | $23.00 per user | $1,150.00 | $13,800.00 |
| Ooma (Office Pro) | $24.95 per user | $1,247.50 | $14,970.00 |
| Dialpad (Standard) | $27.00 per user | $1,350.00 | $16,200.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,500.00 | $18,000.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for home health care agencies in Springfield, MO
The exchanges in the area's named cities and towns are all in area code 417 (263 exchanges in NANPA's file). A local number lets patients and families in Springfield, MO call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 417 | 263 | Central | 1950 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a home health agency in Springfield, MO
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Springfield, MO is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many home health care agencies are there in Springfield, MO?
Census County Business Patterns counted 40 home health care agencies in the Springfield, MO metro area in 2023. They employed 1,986 people in mid-March.
What does a business phone system cost for a 50-person home health agency?
At month-to-month list prices checked September 28, 2026, 50 users cost $1,500.00 a month on RingCentral RingEX Core and $1,247.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $999.00.
What area code should a home health agency in Springfield, MO use?
Area code 417 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a home health agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.