Business phone system for home health care agencies in Sioux Falls, SD-MN

Home health care agencies in Sioux Falls, SD-MN by the numbers

There were 23 home health care agencies in the Sioux Falls, SD-MN metro area in 2023, according to Census County Business Patterns (NAICS 621610, Home Health Care Services). Together they reported 1,190 mid-March employees and $51.6 million of payroll for the year. That ranks 209th of the 743 metro and micropolitan areas where Census published a count for this industry.

With 308,000 residents in the Census 2024 estimate, that is 7.5 home health care agencies per 100,000 people, 37.7% below the national rate of 12.0. Establishments average 51.7 employees, 30.3% above the U.S. average of 39.7. Payroll per employee comes to $43,364, 13.8% above the national $38,091.

Team sizes at home health care agencies in Sioux Falls, SD-MN

Of the home health care agencies in Sioux Falls, SD-MN that had employees in March 2023, 31.8% had fewer than five (the U.S. share is 35.7%). 50.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.

What home health care agencies in Sioux Falls, SD-MN use the phone for

Home health agencies coordinate clinicians in the field with patients, families, physicians and payers, so the office phone is a dispatch line as much as a reception desk. Clinicians need to make calls from their own cell phones without exposing personal numbers.

Typical inbound and outbound calls for home health care agencies in Sioux Falls, SD-MN:

• A clinician in the field calls the office about a schedule change.
• The office calls to confirm next week's visit schedule.
• A hospital discharge planner calls with a new referral.

After-hours calls

Agencies typically need an after-hours path to an on-call staff member, with routine messages captured for the morning.

Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.

Callata vs. per-seat pricing for home health care agencies in Sioux Falls, SD-MN

The average home health agency in Sioux Falls, SD-MN has 51.7 employees, so a 52-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 52 users on RingCentral RingEX Core cost $1,560.00 a month and 52 on Ooma Office Pro cost $1,297.40. On Callata the same 52 people cost $1,039.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $6,252. Some vendors discount annual contracts; the table shows month-to-month prices.

Getting a local number in Sioux Falls, SD-MN

NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 605 has the most, with 134 of 146 exchanges (92%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your patients and families recognize, subject to carrier inventory, or port the number you already have for free.

Setting up Callata for a home health agency in Sioux Falls, SD-MN

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Sioux Falls, SD-MN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.