CallataGuidesBusiness phone system for dental laboratories in Raleigh, NC
Dental laboratories in the Raleigh-Cary, NC metro area: 17 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 17CBP 2023
- Employees
- 59mid-March 2023
- Per 100k residents
- 1.1U.S. 1.4
- Rank
- 54th of 274areas by count
Dental laboratories in Raleigh, NC by the numbers
There were 17 dental laboratories in the Raleigh-Cary, NC metro area in 2023, according to Census County Business Patterns (NAICS 339116, Dental Laboratories). They employed 59 people in mid-March and paid $3,202,000 in annual payroll. By establishment count the area is 54th out of 274 areas with published figures for dental laboratories.
Measured against its 1.6 million residents (2024 estimate), the area has 1.1 dental laboratories per 100,000 people; the U.S. rate is 1.4, so Raleigh, NC is 22.6% below the national figure. The average establishment here has 3.5 employees, compared with 8.8 nationally. Payroll per employee comes to $54,271, in line with the national $54,943.
| Measure | Raleigh, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 17 | 155 | 4,782 |
| Mid-March employees | 59 (moderate noise) | 1,096 (moderate noise) | 42,188 |
| Annual payroll | $3,202,000 | $59,091,000 (moderate noise) | $2,317,941,000 |
| Employees per establishment | 3.5 | 7.1 | 8.8 |
| Payroll per employee | $54,271 | $53,915 | $54,943 |
| Establishments per 100,000 residents | 1.1 | 1.4 | 1.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: dental laboratories in Raleigh, NC
Of the dental laboratories in Raleigh, NC that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 62.7%). When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 13 | 100.0% | 62.7% |
| 5–9 employees | not published | — | 20.4% |
| 10–19 employees | not published | — | 8.8% |
| 20–49 employees | not published | — | 5.5% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What dental laboratories in Raleigh, NC use the phone for
Dental labs work almost entirely for dental offices, and their calls center on case status checks, shade questions and delivery dates. Quick, accurate answers keep referring dentists loyal.
Calls a dental laboratory in Raleigh, NC might handle in a typical week include:
- A dentist calls to discuss a shade or design detail.
- A dental office calls to ask when a crown will be ready.
- The lab calls an office about an impression that needs to be retaken.
Texting dental practices
Labs text case-ready and pickup notices to dental offices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Callata vs. per-seat pricing for dental laboratories in Raleigh, NC
The average dental laboratory in Raleigh, NC has 3.5 employees, so a 3-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Raleigh, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 919 has the most, with 439 of 602 exchanges (73%). A local number lets dental practices in Raleigh, NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 919 | 439 | Eastern | 1954 | 984 |
| 984 | 163 | Eastern | 2012 | 919 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for dental laboratories
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Raleigh, NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many dental laboratories are there in Raleigh, NC?
Census County Business Patterns counted 17 dental laboratories in the Raleigh-Cary, NC metro area in 2023. They employed 59 people in mid-March.
What does a business phone system cost for a 3-person dental laboratory?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a dental laboratory in Raleigh, NC use?
Area code 919 has the most assigned exchanges among the area's named places, followed by 984. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a dental laboratory?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.