Business phone system for dental laboratories in Arkansas

Dental laboratories in Arkansas by the numbers

County Business Patterns counts 29 establishments in Arkansas classified as Dental Laboratories (NAICS 339116) for 2023. They employed 373 people in mid-March and reported $16.6 million in annual payroll. That is the 38th highest count among the 50 states and DC with published figures. Dental laboratories make up 0.04% of the 70,452 business establishments in the state.

Per 100,000 residents (2024 estimate) Arkansas has 0.9 dental laboratories, 33.2% below the national rate of 1.4. The average establishment has 12.9 employees against 8.8 nationally. Payroll per employee is $44,456, 19.1% below the U.S. figure of $54,943.

Where dental laboratories in Arkansas are concentrated

Census published dental laboratory counts for 3 metro or micropolitan areas that include part of Arkansas. The largest is Memphis, TN-MS-AR, with 10 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 55% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at dental laboratories in Arkansas

65.4% of Arkansas's dental laboratories with employees had fewer than five people in March 2023, compared with 62.7% nationally. 88.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for dental laboratories in Arkansas

Dental labs work almost entirely for dental offices, and their calls center on case status checks, shade questions and delivery dates. Quick, accurate answers keep referring dentists loyal. That holds for dental laboratories in Arkansas as much as anywhere.

Typical inbound and outbound calls for dental laboratories in Arkansas:

• The lab calls an office about an impression that needs to be retaken.
• A courier calls about a pickup.
• A dental office calls to ask when a crown will be ready.

What dental laboratories text about

Labs text case-ready and pickup notices to dental offices.

Texting from a local number in Arkansas requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 13-person dental laboratory

Dental laboratories in Arkansas average 12.9 employees, so the comparison uses a 13-person team. Priced per seat, 13 users would run $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,572 less than RingCentral for a dental laboratory in Arkansas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Arkansas

Arkansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a dental laboratory can hold a number in more than one of them.

How Callata works for dental laboratories in Arkansas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Arkansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.