CallataGuidesBusiness phone system for other computer related services firms in Delaware
173 other computer related services firms operated in Delaware in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 173CBP 2023
- Employees
- 2,329mid-March 2023
- Per 100k residents
- 16.4U.S. 3.9
- State rank
- 21st of 51by count
Other computer related services firms in Delaware by the numbers
The Census Bureau counted 173 other computer related services firms in Delaware in its 2023 County Business Patterns (NAICS 541519). They employed 2,329 people in mid-March and reported $370.2 million in annual payroll. That is the 21st highest count among the 51 states and DC with published figures. Other computer related services firms make up 0.58% of the 29,706 business establishments in the state.
Per 100,000 residents (2024 estimate) Delaware has 16.4 other computer related services firms, 321.4% above the national rate of 3.9. The average establishment has 13.5 employees against 12.7 nationally. Payroll per employee is $158,949, 28.5% above the U.S. figure of $123,684.
| Measure | Delaware | United States |
|---|---|---|
| Establishments | 173 | 13,275 |
| Mid-March employees | 2,329 (moderate noise) | 168,654 |
| Annual payroll | $370,193,000 (moderate noise) | $20,859,777,000 |
| Employees per establishment | 13.5 | 12.7 |
| Payroll per employee | $158,949 | $123,684 |
| Establishments per 100,000 residents | 16.4 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Other computer related services firms by metro area in Delaware
Census published computer services firm counts for 3 metro or micropolitan areas that include part of Delaware. The largest is Philadelphia, PA-NJ-DE-MD, with 411 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 31% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Philadelphia, PA-NJ-DE-MD | 411 | 3,981 | 6.5 |
| Dover, DE | 39 | 87 | 20.2 |
| Seaford, DE | 15 | 40 | 5.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other computer related services firms in Delaware
85.4% of Delaware's other computer related services firms with employees had fewer than five people in March 2023, compared with 77.4% nationally. 93.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 146 | 85.4% | 77.4% |
| 5–9 employees | 13 | 7.6% | 8.2% |
| 10–19 employees | 6 | 3.5% | 5.3% |
| 20–49 employees | 6 | 3.5% | 4.5% |
| 50 or more employees | 0 | 0.0% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a computer services firm in Delaware has to catch
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job.
Calls a computer services firm in Delaware might handle in a typical week include:
- A small office calls to install new workstations.
- A caller asks about pricing.
- A caller asks whether data can be recovered from a failed drive.
After-hours calls
After-hours callers are often anxious about lost data, so a clear greeting and prompt callback help.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for other computer related services firms in Delaware
Other computer related services firms in Delaware average 13.5 employees, so the comparison uses a 13-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,572. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Delaware
Delaware has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 302 | 656 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other computer related services firms in Delaware
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Delaware, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other computer related services firms are in Delaware?
173 in 2023, according to Census County Business Patterns. They employed 2,329 people in mid-March.
Which Delaware metro area has the most other computer related services firms?
Philadelphia, PA-NJ-DE-MD, with 411 establishments in 2023.
What does a phone system cost a 13-person computer services firm?
$390.00 a month on RingCentral RingEX Core or $324.35 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $259.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Delaware number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.