CallataGuidesBusiness phone system for barber shops in Charleston, SC
Barber shops in the Charleston-North Charleston, SC metro area: 26 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 26CBP 2023
- Employees
- 110mid-March 2023
- Per 100k residents
- 3.0U.S. 2.3
- Rank
- 52nd of 264areas by count
The barber shop market in Charleston, SC
County Business Patterns counts 26 barber shops (NAICS 812111, Barber Shops) in the Charleston-North Charleston, SC metro area for 2023. They employed 110 people in mid-March and paid $3,533,000 in annual payroll. By establishment count the area is 52nd out of 264 areas with published figures for barber shops.
Measured against its 870,000 residents (2024 estimate), the area has 3.0 barber shops per 100,000 people; the U.S. rate is 2.3, so Charleston, SC is 30.5% above the national figure. The average establishment here has 4.2 employees, compared with 3.7 nationally. Payroll per employee comes to $32,118, 4.6% below the national $33,667.
| Measure | Charleston, SC | South Carolina | United States |
|---|---|---|---|
| Establishments | 26 | 98 | 7,789 |
| Mid-March employees | 110 (moderate noise) | 362 | 29,017 |
| Annual payroll | $3,533,000 (moderate noise) | $12,033,000 | $976,905,000 |
| Employees per establishment | 4.2 | 3.7 | 3.7 |
| Payroll per employee | $32,118 | $33,240 | $33,667 |
| Establishments per 100,000 residents | 3.0 | 1.8 | 2.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: barber shops in Charleston, SC
Of the barber shops in Charleston, SC that had employees in March 2023, 65.4% had fewer than five (the U.S. share is 75.5%). 84.6% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 65.4% | 75.5% |
| 5–9 employees | 5 | 19.2% | 14.4% |
| 10–19 employees | 4 | 15.4% | 7.8% |
| 20–49 employees | not published | — | 2.0% |
| 50 or more employees | 0 | 0.0% | 0.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for barber shops in Charleston, SC
Barbers are busy with clients all day, and calls for appointments and wait times often go unanswered. Capturing calls and texting back helps fill chairs. That holds for barber shops in Charleston, SC as much as anywhere.
Typical inbound and outbound calls for barber shops in Charleston, SC:
- A client calls to book a haircut.
- The shop calls a client about a cancellation.
- A parent calls to book kids' cuts.
Texting clients
Shops text appointment reminders.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs a barber shop in Charleston, SC
The average barber shop in Charleston, SC has 4.2 employees, so a 4-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a barber shop in Charleston, SC of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Charleston, SC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 843 has the most, with 267 of 330 exchanges (81%). A local number lets clients in Charleston, SC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 843 | 267 | Eastern | 1998 | 854 |
| 854 | 63 | Eastern | 2015 | 843 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for barber shops
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Charleston, SC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many barber shops are there in Charleston, SC?
Census County Business Patterns counted 26 barber shops in the Charleston-North Charleston, SC metro area in 2023. They employed 110 people in mid-March.
What does a business phone system cost for a 4-person barber shop?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a barber shop in Charleston, SC use?
Area code 843 has the most assigned exchanges among the area's named places, followed by 854. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a barber shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.