CallataGuidesBusiness phone system for general automotive repair shops in Hattiesburg, MS
General automotive repair shops in the Hattiesburg, MS metro area: 25 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 25CBP 2023
- Employees
- 108mid-March 2023
- Per 100k residents
- 16.0U.S. 25.0
- Rank
- 419th of 914areas by count
How many general automotive repair shops are in Hattiesburg, MS?
County Business Patterns counts 25 general automotive repair shops (NAICS 811111, General Automotive Repair) in the Hattiesburg, MS metro area for 2023. They employed 108 people in mid-March and paid $4,938,000 in annual payroll. By establishment count the area is 419th out of 914 areas with published figures for general automotive repair shops.
Measured against its 157,000 residents (2024 estimate), the area has 16.0 general automotive repair shops per 100,000 people; the U.S. rate is 25.0, so Hattiesburg, MS is 36.0% below the national figure. The average establishment here has 4.3 employees, compared with 4.8 nationally. Payroll per employee comes to $45,722, 13.8% below the national $53,031.
| Measure | Hattiesburg, MS | Mississippi | United States |
|---|---|---|---|
| Establishments | 25 | 532 | 84,859 |
| Mid-March employees | 108 | 2,288 | 403,389 |
| Annual payroll | $4,938,000 | $105,029,000 | $21,391,957,000 |
| Employees per establishment | 4.3 | 4.3 | 4.8 |
| Payroll per employee | $45,722 | $45,904 | $53,031 |
| Establishments per 100,000 residents | 16.0 | 18.1 | 25.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at general automotive repair shops in Hattiesburg, MS
Of the general automotive repair shops in Hattiesburg, MS that had employees in March 2023, 64.0% had fewer than five (the U.S. share is 65.6%). 88.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 64.0% | 65.6% |
| 5–9 employees | 6 | 24.0% | 24.6% |
| 10–19 employees | 3 | 12.0% | 7.7% |
| 20–49 employees | not published | — | 1.7% |
| 50 or more employees | 0 | 0.0% | 0.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an auto repair shop in Hattiesburg, MS has to catch
Repair shops field calls for appointments, estimates and status updates while technicians are in the bays. Calling customers to approve additional work quickly keeps cars moving. That holds for general automotive repair shops in Hattiesburg, MS as much as anywhere.
A few of the calls that come in to general automotive repair shops in Hattiesburg, MS:
- A customer calls to ask whether their car is ready.
- A parts supplier calls about an order.
- A fleet manager calls about scheduling service.
Texting customers
Shops text repair approvals, status updates and pickup notices.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 4-person auto repair shop
The average auto repair shop in Hattiesburg, MS has 4.3 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for an auto repair shop in Hattiesburg, MS of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Hattiesburg, MS
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 601 has the most, with 77 of 94 exchanges (82%). A local number lets customers in Hattiesburg, MS call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 601 | 77 | Central | 1947 | 769 |
| 769 | 17 | Central | 2005 | 601 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What general automotive repair shops in Hattiesburg, MS get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Hattiesburg, MS is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many general automotive repair shops are there in Hattiesburg, MS?
Census County Business Patterns counted 25 general automotive repair shops in the Hattiesburg, MS metro area in 2023. They employed 108 people in mid-March.
What does a business phone system cost for a 4-person auto repair shop?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should an auto repair shop in Hattiesburg, MS use?
Area code 601 has the most assigned exchanges among the area's named places, followed by 769. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an auto repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.