CallataGuidesBusiness phone system for automotive glass replacement shops in Louisiana
140 automotive glass replacement shops operated in Louisiana in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 140CBP 2023
- Employees
- 701mid-March 2023
- Per 100k residents
- 3.0U.S. 2.1
- State rank
- 18th of 50by count
The auto glass shop industry in Louisiana
Louisiana had 140 automotive glass replacement shops in 2023, according to Census County Business Patterns (NAICS 811122, Automotive Glass Replacement Shops). They employed 701 people in mid-March and reported $33.0 million in annual payroll. That is the 18th highest count among the 50 states and DC with published figures. Automotive glass replacement shops make up 0.13% of the 108,561 business establishments in the state.
Per 100,000 residents (2024 estimate) Louisiana has 3.0 automotive glass replacement shops, 43.8% above the national rate of 2.1. The average establishment has 5.0 employees against 5.1 nationally. Payroll per employee is $47,056, 5.5% below the U.S. figure of $49,778.
| Measure | Louisiana | United States |
|---|---|---|
| Establishments | 140 | 7,201 |
| Mid-March employees | 701 | 36,983 |
| Annual payroll | $32,986,000 | $1,840,934,000 |
| Employees per establishment | 5.0 | 5.1 |
| Payroll per employee | $47,056 | $49,778 |
| Establishments per 100,000 residents | 3.0 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Louisiana's largest markets for automotive glass replacement shops
Census published auto glass shop counts for 12 metro or micropolitan areas that include part of Louisiana. The largest is Baton Rouge, LA, with 26 establishments. Single-state metro and micropolitan areas account for 86% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Baton Rouge, LA | 26 | 165 | 2.9 |
| New Orleans, LA | 23 | 160 | 2.4 |
| Lafayette, LA | 12 | 55 | 2.9 |
| Shreveport, LA | 12 | 52 | 3.1 |
| Slidell, LA | 10 | 43 | 3.6 |
| Houma, LA | 10 | 49 | 5.0 |
| Lake Charles, LA | 9 | — | 3.7 |
| Monroe, LA | 6 | 22 | 2.7 |
| Hammond, LA | 5 | — | 3.6 |
| Natchez, MS-LA | 5 | — | 9.4 |
| Opelousas, LA | 4 | — | 4.9 |
| Alexandria, LA | 3 | — | 2.0 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive glass replacement shops in Louisiana
60.7% of Louisiana's automotive glass replacement shops with employees had fewer than five people in March 2023, compared with 65.4% nationally. 86.4% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 85 | 60.7% | 65.4% |
| 5–9 employees | 36 | 25.7% | 19.3% |
| 10–19 employees | 15 | 10.7% | 10.7% |
| 20–49 employees | 4 | 2.9% | 4.4% |
| 50 or more employees | 0 | 0.0% | 0.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for automotive glass replacement shops in Louisiana
Windshield damage prompts quick calls, and many jobs are mobile. Coordinating appointments and insurance claims by phone is the core of the business.
A few of the calls that come in to automotive glass replacement shops in Louisiana:
- A driver calls about a cracked windshield.
- A customer calls to schedule mobile service.
- A fleet calls about multiple vehicles.
When nobody can pick up
After-hours calls are usually appointment requests.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for automotive glass replacement shops in Louisiana
Automotive glass replacement shops in Louisiana average 5.0 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Louisiana
Louisiana has 6 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 318 | 764 | Central | 1957 | 457 |
| 337 | 599 | Central | 1999 | none |
| 504 | 563 | Central | 1947 | none |
| 225 | 501 | Central | 1998 | none |
| 985 | 447 | Central | 2001 | none |
| 457 | 0 | Central | 2025 | 318 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive glass replacement shops in Louisiana
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Louisiana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive glass replacement shops are in Louisiana?
140 in 2023, according to Census County Business Patterns. They employed 701 people in mid-March.
Which Louisiana metro area has the most automotive glass replacement shops?
Baton Rouge, LA, with 26 establishments in 2023.
What does a phone system cost a 5-person auto glass shop?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Louisiana number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.