CallataGuidesBusiness phone system for architectural services firms in Memphis, TN-MS-AR
Architectural services firms in the Memphis, TN-MS-AR metro area: 48 establishments in 2023, the local area codes, and what phone service costs a 12-person team.
- Establishments
- 48CBP 2023
- Employees
- 595mid-March 2023
- Per 100k residents
- 3.6U.S. 6.7
- Rank
- 79th of 431areas by count
The architecture firm market in Memphis, TN-MS-AR
The Census Bureau's 2023 County Business Patterns lists 48 establishments classified as Architectural Services (NAICS 541310) in the Memphis, TN-MS-AR metro area. They employed 595 people in mid-March and paid $59.2 million in annual payroll. By establishment count the area is 79th out of 431 areas with published figures for architectural services firms.
Measured against its 1.3 million residents (2024 estimate), the area has 3.6 architectural services firms per 100,000 people; the U.S. rate is 6.7, so Memphis, TN-MS-AR is 46.6% below the national figure. The average establishment here has 12.4 employees, compared with 8.3 nationally. Payroll per employee comes to $99,435, in line with the national $98,717.
| Measure | Memphis, TN-MS-AR | Tennessee | United States |
|---|---|---|---|
| Establishments | 48 | 277 | 22,805 |
| Mid-March employees | 595 | 2,947 | 189,468 |
| Annual payroll | $59,164,000 | $305,836,000 | $18,703,680,000 |
| Employees per establishment | 12.4 | 10.6 | 8.3 |
| Payroll per employee | $99,435 | $103,779 | $98,717 |
| Establishments per 100,000 residents | 3.6 | 3.8 | 6.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at architectural services firms in Memphis, TN-MS-AR
Of the architectural services firms in Memphis, TN-MS-AR that had employees in March 2023, 47.8% had fewer than five (the U.S. share is 63.6%). 67.4% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 22 | 47.8% | 63.6% |
| 5–9 employees | 9 | 19.6% | 17.6% |
| 10–19 employees | 9 | 19.6% | 10.2% |
| 20–49 employees | 6 | 13.0% | 5.9% |
| 50 or more employees | 0 | 0.0% | 2.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What architectural services firms in Memphis, TN-MS-AR use the phone for
Architects coordinate clients, consultants, contractors and permitting offices across long projects. Calls need to reach the project lead, and summaries of decisions help keep teams aligned.
Calls an architecture firm in Memphis, TN-MS-AR might handle in a typical week include:
- An engineer calls about structural details.
- A homeowner calls about designing an addition.
- A permitting office calls about a submission.
What architectural services firms text about
Firms text meeting confirmations and site-visit times.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 12-person architecture firm
The average architecture firm in Memphis, TN-MS-AR has 12.4 employees, so a 12-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,452 less than RingCentral for an architecture firm in Memphis, TN-MS-AR of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Memphis, TN-MS-AR
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 901 has the most, with 606 of 709 exchanges (85%). A local number lets clients in Memphis, TN-MS-AR call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 901 | 606 | Central | 1947 | none |
| 662 | 79 | Central | 1999 | 471 |
| 870 | 22 | Central | 1997 | 327 |
| 327 | 2 | Central | 2024 | 870 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an architecture firm in Memphis, TN-MS-AR
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Memphis, TN-MS-AR is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many architectural services firms are there in Memphis, TN-MS-AR?
Census County Business Patterns counted 48 architectural services firms in the Memphis, TN-MS-AR metro area in 2023. They employed 595 people in mid-March.
What does a business phone system cost for a 12-person architecture firm?
At month-to-month list prices checked September 28, 2026, 12 users cost $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $239.00.
What area code should an architecture firm in Memphis, TN-MS-AR use?
Area code 901 has the most assigned exchanges among the area's named places, followed by 662 and 870. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an architecture firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.