CallataGuidesBusiness phone system for advertising agencies in Columbus, OH
Advertising agencies in the Columbus, OH metro area: 110 establishments in 2023, the local area codes, and what phone service costs a 10-person team.
- Establishments
- 110CBP 2023
- Employees
- 1,124mid-March 2023
- Per 100k residents
- 4.9U.S. 4.6
- Rank
- 26th of 351areas by count
The advertising agency market in Columbus, OH
County Business Patterns counts 110 advertising agencies (NAICS 541810, Advertising Agencies) in the Columbus, OH metro area for 2023. They employed 1,124 people in mid-March and paid $86.2 million in annual payroll. By establishment count the area is 26th out of 351 areas with published figures for advertising agencies.
Measured against its 2.2 million residents (2024 estimate), the area has 4.9 advertising agencies per 100,000 people; the U.S. rate is 4.6, so Columbus, OH is 8.4% above the national figure. The average establishment here has 10.2 employees, compared with 12.9 nationally. Payroll per employee comes to $76,689, 28.2% below the national $106,841.
| Measure | Columbus, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 110 | 429 | 15,512 |
| Mid-March employees | 1,124 | 4,354 | 200,465 |
| Annual payroll | $86,198,000 | $358,408,000 | $21,417,972,000 |
| Employees per establishment | 10.2 | 10.1 | 12.9 |
| Payroll per employee | $76,689 | $82,317 | $106,841 |
| Establishments per 100,000 residents | 4.9 | 3.6 | 4.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: advertising agencies in Columbus, OH
Of the advertising agencies in Columbus, OH that had employees in March 2023, 59.6% had fewer than five (the U.S. share is 68.2%). 76.1% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 65 | 59.6% | 68.2% |
| 5–9 employees | 18 | 16.5% | 12.0% |
| 10–19 employees | 12 | 11.0% | 8.4% |
| 20–49 employees | 9 | 8.3% | 6.4% |
| 50 or more employees | 5 | 4.6% | 5.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for advertising agencies in Columbus, OH
Agencies manage many client relationships at once, and clients expect to reach their account team quickly. Recording and summarizing calls helps teams keep track of approvals and requests.
Typical inbound and outbound calls for advertising agencies in Columbus, OH:
- A client calls to change a campaign budget.
- The agency calls a client to review creative.
- A production vendor calls about a shoot.
What advertising agencies text about
Agencies text approvals and schedule changes.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 10-person advertising agency
The average advertising agency in Columbus, OH has 10.2 employees, so a 10-person team is a reasonable benchmark. Priced per seat, 10 users would run $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for an advertising agency in Columbus, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for advertising agencies in Columbus, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 614 has the most, with 707 of 1,164 exchanges (61%). A local number lets clients in Columbus, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 614 | 707 | Eastern | 1947 | 380 |
| 740 | 223 | Eastern | 1997 | 220 |
| 380 | 128 | Eastern | 2016 | 614 |
| 220 | 42 | Eastern | 2015 | 740 |
| 937 | 31 | Eastern | 1996 | 326 |
| 567 | 13 | Eastern | 2002 | 419 |
| 419 | 12 | Eastern | 1947 | 567 |
| 330 | 8 | Eastern | 1996 | 234 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an advertising agency in Columbus, OH
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Columbus, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many advertising agencies are there in Columbus, OH?
Census County Business Patterns counted 110 advertising agencies in the Columbus, OH metro area in 2023. They employed 1,124 people in mid-March.
What does a business phone system cost for a 10-person advertising agency?
At month-to-month list prices checked September 28, 2026, 10 users cost $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $199.00.
What area code should an advertising agency in Columbus, OH use?
Area code 614 has the most assigned exchanges among the area's named places, followed by 740 and 380. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an advertising agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.